Imagine a mobile phone application (aka ‘app’), that would allow Houstonians to snap a photo and simply submit a 3-1-1 service request directly from their smartphone. Thanks to City Council approval this week, that app will soon be a reality!
The new City of Houston 3-1-1 app will utilize the GPS data from your smartphone to accurately pinpoint the location of your issue. Once a service request has been submitted, users will be able to track the progress of any open requests. The app will integrate with Facebook and Twitter.
The app is set to launch in a few weeks and will be available to download free of charge from the iTunes App Store and Android Marketplace.
Submitting service requests through 3-1-1 is the best way to ensure that the District H office is aware of an issue and is able to address the issue in a timely fashion. The introduction of this new app is a giant step forward in our quest to create Houston 2.0.